I’m a service designer and I help organisations deconstruct problems, visualise outcomes and deliver change.
I absolutely love working on complex issues which deal with gender, age, race and vulnerability. We’re not all the same and we have to start designing the world accordingly.
What I do
Articulate actionable design strategy on complex problems
I present insightful and actionable strategies in clear formats.
Improve processes for more effective design teams
I apply the design process on teams, helping them be more effective and deliver better outcomes.
Prototype
Low, high fidelity & in code.
Research
I can help to better understand the people that use the service through a variety of methods and sources.
Make sense of things
I use varied structured and unstructured methods to connect the dots, play out scenarios and explore opportunity areas (using a lot of post it notes!).
Facilitate workshops and training
I help formulate problems, explore ideas and co-create solutions.
